
Our Team is Working for You
Comfortable
How V-Line Express Works
Pickup residents at their front door and drop off riders at their job
V-Line Express:
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Safe
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Clean
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Reliable
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Cashless
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Convenient
Safe
V-line Express requires all drivers to submit to motor vehicle and criminal background checks.
Clean
All vehicles are cleaned in between trips for your safety.
Reliable
Vehicles arrive 15 - 40 minutes ahead of scheduled pick-up and alert you by SMS that the driver is waiting.
Cashless
Use your phone to pay for all our services and to tip drivers.
Convenient
Get your packages delivered straight to V-Line Express vehicles with a monthly pass or a trip plus purchase.
Additional services we offer such as grocery and restaurant pick-ups make V-Line Express a convenient transportation choice.
V-Line Express V-Cards
1) Basic V-Card
An affordable monthly pass to commute to work - pay one flat rate a month
(Cards may vary based on location)
2) Plus V-Card
Pay 250.00 for 20 trips
3) VIP Card
Pay 550.00 for 20 trips
Cards expires after the last trip
Discount Cards for the following people:
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Military
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First responder
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College Students
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Healthcare Workers
Become a VLT Member
Becoming a VLT Member allows you to enjoy the luxury of having a coffee pick-up, food pick-up, packages delivered to our vehicles, and also emergency pick-ups.
Pass expires after each year
3 Options for VLT Membership
1. Silver
2. Gold Plus
3. Platinum
Free Trips
Show your discount card for Free Trip Days
Digital cards just show card on your phone to the driver (code will be issued to you via text)
V-Line Express Services
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Work XPress
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Small Charters
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Shuttles Services
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Airport Shuttle Transportation
How to ride with V- Line Express using the app
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From the Home page select RESERVE & PURCHASE PASS
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Select Type of Pass
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Follow prompts
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Must be 18 years of age to purchase a pass
*The rider pass must be downloaded to your phone before boarding van
Passes can be renewed at the push of a button
Prior to pick-up, there are two notifications:
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1st notification - 1 hour before pick-up, to inform the passenger that the van is in your area
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2nd notification - the van is in commute, starting pick-ups
Prepare for your pick-up
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Be ready to walk out as the van approaches your pick-up location
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Please Be Considerate of Other Riders! The Van Will Not Wait!
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When boarding the van you must show your pass to the driver
Remember, be ready to board when the vehicle arrives, the SUV, Van , or Bus will not wait.
No Pets
Lost and Found
V-Line Express is not responsible for items left on our SUV, Vans, and Buses.
You may go to our lost and found page to see if your item was turned in.
https://www.vltransit.com/lost-items
All children under the age of 6 must have a child seat
Children under four years old and under 40 pounds are required to ride in an appropriate child or booster seat.
Child seats and booster seats are not provided by V-Line Express
Vote For Charity
V-Line Express believes in giving back. When you use our services, you are helping families in need.
Vote for a family in need to receive funds for the holiday's
Just submit a family in need by voting for a Family who needs financial help.
The winning family giving be featured in our charity page.
Drop-offs
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Van arrives 15 - 20 minutes ahead of scheduled pick-up
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Employee entrance or special drop-off can be requested if the driver can maneuver safely
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V-Line Express is a one-stop destination, this limits travel time




ONLINE PRIVACY POLICY
AGREEMENT
March 11, 2021
V- Line Express ( V-Line) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with V- Line Express of our commitment and realization of our obligation not only to meet, but to exceed most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time V- Line Express decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information is this separate manner.
This Policy applies to V- Line and it governs any and all data collection and usage by us. Through the use of vltransit.com, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies that V- Line Express does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information> It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use of frequent to better understand the way in which websites garner, make use of and share the information collected.
Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected
from you through our website;
2. Why we collect personally identifiable information
and the legal basis for such collection;
3. How we use the collected information and with
whom it may be shared;
4. What choices are available to you regarding the use
of your data; and
5. The security procedures in place to protect the
misuse of your information.
Information We Collect
It is always up to you whether to disclose personally
identifiable information to us, although if you elect not to
do so, we reserve the right not to register you as a user or
provide you with any products or services. This website
collects various types of information, such as:
⦁ Voluntarily provided information which may
include your name, address, email address, billing
and/or credit card information etc. which may be
used when you purchase products and/or services.
and to deliver the services you have requested.
⦁ Information automatically collected when
visiting our website, which may include cookies,
third party tracking technologies and server logs.
In addition, V- Line Express may have the occasion to
collect non-personal anonymous demographic
information, such as age, gender, household income,
political affiliation, race, and religion, as well as the type
of browser you are using, IP address or type of operating
system, which will assist us in providing and maintaining
superior quality service.
V- Line Express may also deem it necessary, from time to
time, to follow websites that our users may frequent to
gleam what types of services and products may be the
most popular to customers of the general public.
Please rest assured that this site will only collect personal
information that you knowingly and willingly provide to
us by way of surveys, completed membership forms, and
emails. It is the intent of this site to use personal
information only for the purpose for which it was
requested, and any additional uses specifically provided
for on this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
⦁ To better understand your needs and provide you
with the services you have requested;
⦁ To fulfill our legitimate interest in improving our
services and products;
⦁ To send you promotional emails containing
information we think you may like when we have your consent to do so;
⦁ To contact you to fill out surveys or participate in
other types of market research, when we have
your consent to do so;
⦁ To customize our website according to your
online behavior and personal preferences.
The data we collect from you will be stored for no longer
than necessary. The length of time we retain said
information will be determined base upon the following
criteria: the length of time your personal information
remains relevant; the length of time it is reasonable to
keep records to demonstrate that we have fulfilled our
duties and obligations; any limitation periods within
which claims might be made; any retention periods
prescribed by law or recommended by regulators,
professional bodies or associations; the type of contract
we have with you, the existence of your consent, and our
legitimate interest in keeping such information as stated
in this Policy.
Use of Information Collected
V- Line Express does not now, nor will it in the future,
sell, rent or lease any of its customer lists and/or names
to any third parties.
V- Line Express may collect and may make use of
personal information to assist in the operation of our
website and to ensure delivery of the services you need
and request. At times, we may find it necessary to use
personally identifiable information as a means to keep
you informed of other possible products and/or services
that may be available to you from vltransit.com
V- Line Express may also be in contact with you with
regards to completing surveys and/or research
questionnaires to related to your opinion of current or
potential future services that may be offered.
Disclosure of Information
V- Line Express may not use or disclose the information
provided by you except under the following
circumstances:
⦁ as necessary to provide services or products you
have ordered;
⦁ in other ways described in this Policy or to
which you have otherwise consented;
⦁ in the aggregate with other information in such a
way so that your identity cannot reasonably be
determined;
⦁ as required by law, or in response to a subpoena
or search warrant;
⦁ to outside auditors who have agreed to keep the
information confidential;
⦁ as necessary to enforce the Terms of Service;
⦁ as necessary to maintain, safeguard and preserve
all the rights and property of V- Line Express
Non-Marketing Purposes
V- Line Express greatly respects your privacy. We do
maintain and reserve the right to contact you if needed
for non-marketing purposes (such as bug alerts, security
breaches, account issues, and/or changes in V- Line
Express products and services). In certain
circumstances, we may use our website, newspapers or
other public means to post a notice.
Children under the age of 18
V- Line Express's website is not directed, to and does not
knowingly collect personal identifiable information from,
children under the age of eighteen (18). If it is determined
that such information has been inadvertently collected on
anyone under the age of eightteen (18), we shall
immediately take the necessary steps to ensure that such
information is deleted from our system's database, or in
the alternative, that verifiable parental consent is
obtained for the use and storage of such information.
Anyone under the age of eighteen (18) must seek and
obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to
discontinue receiving communications from us by way of
email or newsletters. To discontinue or unsubscribe from
our website please send an email that you wish to
unsubscribe to vlt@vltransit.com. If you wish to
unsubscsribe or opt-out from any third-party websites,
you must to that specific website to unsubscribe or
opt-out. V- Line Express will continue to adhere to this
Policy with respect to any personal information
previously collected.
Links to Other Websites
Our website does contain links to affiliate and other
websites. V- Line Express does not claim nor accept
responsibility for any privacy policies, practices and/or
procedures of other such websites. Therefore, we
encourage all users and b visitors to be aware when they
leave our website and to read the privacy statements of
every website that collects personally identifiable
information. This Privacy Policy Agreement applies only
and solely to the information collected by our website.
Notice to European Union Users
V- Line Express's operations are located primarily in the
United States. If you provide information to us, the
information will be transferred out of the European
Union (EU) and sent to the United States. (The adequacy
decision on the EU-US Privacy became operational on
August 1, 2016. This framework protects the
fundamental rights of anyone in the EU whose personal
data is transferred to the United States for commercial
purposes. It allows the free transfer of data to companies
that are certified in the US under the Privacy Shield.) By
providing personal information to us, you are consenting
to its storage and use as described in this Policy.
Security
V- Line Express takes precautions to protect your
information. When you submit sensitive information via
the website, your information is protected both online
and offline. Wherever we collect sensitive information
(e,g.) credit card information), that information is
encrypted and transmitted to us in a secure way. You can
verify this by looking for a lock icon in the address bar
and lokking for https at the beginning of the adress of
the webpage.
While we use encryption to protect sensitive information
transmitted online, we also protect your information
offline. Only employees who need the information to
perform a specific job (for example, billing or customer
service) are granted access to personally identifiable
information. The computers and servers in which we
store personally identifiable information are kept in a
secure environment. This is all done to prevent any loss,
misuse, unauthorized access, disclosure or modification
of the user's personal information under our control.
Acceptance of Terms
By using this website, you are hereby accepting the terms
and conditions stipulated within the Privacy Policy
Agreement. If you are not in agreement with our terms
and conditions, then you should refrain from further use
of our sites. In addition, your continued use of our
website following the posting of any updates or changes
to our terms and conditions shall mean that you agree
and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the
Privacy Policy Agreement related to our website, please
feel free to contact us at the following email, telephone
number.
Email: vlt@vltransit.com
Telephone Number: (380) 205-8889
V-line stands for VerSailes' Line Express. The vision of one man is to provide door-to-door transportation service that takes people to work. Antonio VerSailes is a man who wants to service his fellow man by providing convenient passenger transportation.